FAQs

Delivery times vary based on the location and product. Standard delivery takes 3–7 business days.

Go to the "My Orders" section and click on the order to view real-time tracking details.

The delivery agent will attempt to contact you. If unsuccessful, another attempt will be made, or you may need to collect it from a nearby location.

You can reach us through the "Help & Support" section in the app via chat, email, or phone

Contact our support team immediately with a photo of the damaged product, and we’ll arrange a replacement or refund.

If your payment fails, check your internet connection or try using another payment method. If the issue persists, contact customer support.
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